Returns & Exchanges

At TRIBAL ORNAMENTS, we take pride in the craftsmanship of our unique pieces and want you to be completely satisfied with your purchase. If your item isn't a perfect fit, we offer a hassle-free return or exchange process within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Carefully pack your ornaments in their original decorative packaging and protective padding to ensure they are not damaged during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our artisans inspect the returned item, we will process your full refund to the original payment method or ship out your selected exchange item within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing